Salesforce cites roles in ‘AI value chain,’ calls for flexibility in standards on transparency

Salesforce, a leading cloud-based software service provider, offers its take on the hot-button topic of “roles and responsibilities in the AI value chain” and on other issues related to the National Institute of Standards and Technology’s tasks under the artificial intelligence executive order issued last fall, in a set of detailed comments to NIST.

“In most cases, B2B companies like Salesforce do not own or control their customers’ data. As a data processor/service provider, we use data at the instruction...