Inside AI Policy

April 12, 2024

EEOC highlights ‘boss ware’ as a focus in governing artificial intelligence

By Mariam Baksh / February 14, 2024

One area where the Equal Employment Opportunity Commission is looking to exercise its authority to enforce longstanding civil-rights law is in the use of artificial intelligence to assess workers’ productivity by closely tracking their activities, according to EEOC Chair Charlotte Burrows.

The commission is “concerned about the constant surveillance of workers -- what's called 'boss ware' -- and how that may, inadvertently, with the advent of AI, lead to monitoring in ways that can intersect with civil rights in a...

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