Consumer coalition urges FCC to finalize AI robocall rule with consent clarifications

A coalition of consumer and data privacy advocates is urging the Federal Communications Commission to finalize proposed rules governing the use of artificial intelligence in robocalls with greater clarity on customer consent.

“The distinguishing characteristics of calls that should trigger the specific consent requirement and the in-call disclosure relate to the extent to which the calls are likely to deceive or misrepresent to recipients the origin or the party responsible for the call, or to confuse the recipient regarding whether...